MPORTANT CONTENT NOTE: If our creative services are not producing the content the customer needs to have content already formatted and ready to test, deploy and schedule 3 business days before shipping the unit.  
 

Digital Smart Display Formats per size of monitor: 

• 2′ Ultrawide Header Monitor, Finished V Series, Daisy Chain (AKA 24”) = 1920×720 (20-3013-1006) 

• 3’ Ultrawide Header Monitor, Finished V Series, Daisy Chain (AKA 36”) = 1920×450 (20-3013-1005) 

• 43” Standard TV = 1920×1080 or 3840 x 2160 (if 4k enabled) 

• 55” Standard TV = 1920×1080 or 3840 x 2160 (if 4k enabled)
   

Acceptable File Formats: 

IMPORTANT: Still images should be 72dpi; sRGB Color Space; Video files should be 24fps-60fps @ 1080p NTSC compliant. 

STILL IMAGES: 

• PNG: Known for its lossless compression, PNG is ideal for images where clarity and quality are paramount. It also supports transparency, which can be useful for overlaying images on different backgrounds or incorporating graphical elements with transparent areas.  

• JPEG/JPG: This is a very common image format, especially for photographs. JPEG is preferred for its balance of quality and file size, making it ideal for digital signage where high-resolution images are needed without excessive file size. 

ANIMATED IMAGES: 

• GIF: This format is used for animated images, as well as static ones. While not as commonly used for high-quality static images due to its color limitations, GIFs are popular for animated signage content. 

MOTION GRAPHIC/VIDEO: 

• MP4: This is a container format that can hold video encoded in various codecs, like H.264. It’s widely used due to its high compatibility.  

• H.265 (HEVC): This is a highly efficient video compression standard that allows for good quality video with reduced file size. It’s particularly useful for 4K video content. 

• H.264 (AVC): Another popular video compression standard, H.264 is widely used for its balance of quality and compatibility across various devices and platforms. 

• MPEG-2: This older standard is still used, especially for content that was encoded some time ago. It’s less efficient than H.264 or H.265 but still broadly supported. 

• WMV: Windows Media Video format is supported, especially in environments where content is produced using Windows-centric tools. 

• MOV: This format, associated with Apple, is also supported, typically containing video encoded in H.264 or other codecs.